Privacy Policy
Our website users privacy is of the upmost importance to Fulham Brass & Ironmongery Ltd. Due to the increasing concern in website security, we make every effort possible to ensure that www.fulhambrassonline.com is secure. We use the latest in online trading software, while securing the website with SSL certification, ensuring any information you input on our website is encrypted as soon as it is sent.
Additionally we use the Sage Pay Form payment system, ensuring that NONE of your credit card details are stored on our server. All personal details, such as email addresses are stored in accordance with the Data Protection Act, 1998.
Hopefully the following questions and answers should satisfy any queries you have concerning privacy.
What information do Fulham Brass & Ironmongery Ltd collect?
1. Information regarding website use
• IP Address (Your computers location on the Internet)
• Pages accessed during your visit
• Information downloaded during your visit
The intention of this is to aid us in establishing which pages and products are the most popular from our site, and to see if users have any issues while using our site. This will help us improve our service in the future
2. Personal information that you, the user submits while using our site
• Your delivery/shipping information – Name, address, telephone number
• Your email address – This allows you to quickly login to our website again in the future. It also allows us to keep you updated with the status of your order.
As mentioned previously, all of this information is encrypted by our SSL certificate as soon as you click submit on one of our forms. If you want to be sure our website pages are secure, if you visit a page with a contact form of any sort i.e. any page that you ca submit details from, look at the web address bar at the top of your page. You will see https:// rather than the typical http:// . This demonstrates that the page is secured by SSL.
NO credit card details are stored on our server. These are stored by Sage Pay, a market leader in secure credit/debit card processing.
Will your personal information be passed on?
Absolutely not. No personal information is passed on, sold or divulged to any form of third party. It is for our use only.
What are website cookies and what do they do?
Cookies are pieces of information that your website browser will collect as you browse our site, speeding up site access and use. This enables you to shop as swiftly as possible.
Our cookies enable us to track what products you are adding to your shopping basket whilst your browse the site. Our cookies are completely secure.
Where do links on our sites go to?
While browsing our site, you may come across links to external websites. We are NOT responsible for the content, data policy or server security of these websites.
Would you like to view our terms and conditions?
Our full website terms and conditions can be found by clicking here.
Any more questions?
Contact us by clicking here.
